Advertisement

Sales Training

Customer Service Training - Management Level

This Customer Service Training: Management Level - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 242829: Monitor the level of service to a range of customers .

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Customer Service Training - Management Level - Port Elizabeth

This Customer Service Training: Management Level - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 242829: Monitor the level of service to a range of customers .

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Customer Service Training - Management Level - Johannesburg

This Customer Service Training: Management Level - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 242829: Monitor the level of service to a range of customers .

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Customer Service Training - Management Level - Durban

This Customer Service Training: Management Level - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 242829: Monitor the level of service to a range of customers .

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Starting MY business – Online and in my own time

This online course equips delegates with the necessary skills to start their own business, in their own time, customised to their own needs and aligned with their passion. Its not an 'off-the-shelf' offering, but customised to serve every delegate's personal needs. The approach is practical, opportunity driven and flexible (no textbooks, no boring cases). An online coaching service is offered to assist delegates to turn their unique business idea into reality.

Mastering Influencing Skills

Influence is a core aspect of every human interaction, from in-person meetings to long-distance correspondence, and everything in between. Whenever humans communicate, each is influencing, and being influenced by the other. The degree to which a person can exert influence in a given interaction is dependent on that person’s capacity to apply the techniques of influence.

Eskilz Private College

Eskilz Private College was established in 2002. We provide blended learning solutions to corporates to people with disabilities. This year we have launched the dataless elarning platform where all learners can study anytime, anywhere. We are accredited with all SETA's which means we can offer short courses, learnerships and training in all sectors, globally. We also provide all the correct documentation for you to be certified and claim back from SETA through your SDL spend.

Negotiation Skills

The Negotiation Skills short course will equip you with an essential framework that forms the basis of any type of negotiation and its consequent employment in the business environment. During the course, you will have the opportunity to apply key negotiation principles in practice, while also observing and delivering critique on others during simulated negotiation settings.

Internal Auditing

Sharpen your skills and knowledge of internal auditing and internal auditing standards and techniques, internal control, reporting, information technology auditing, audit relationships, risk-based auditing and control self-assessment. This Internal Auditing short course is aimed at internal auditors, with or without formal qualifications or experience in auditing, who work in an internal audit environment.

Pages

Advertisement

Subscribe to Sales Training