Aim: To further assist managers in their role as developers and leaders of a department and/or company concentrating on more specific tools of measurement and methodologies. Content: 8 Common Themes of Successful Companies; Using the Conscious and Unconscious Learning Matrix; Understanding the Influence of Different Values; Using the Force Field Analysis; Using the JOHARI Window; Using Situational Leadership; Using Feedback to Its Greatest Advantage; Not Just APOP! Outcome: At the end of this workshop, the learner will be able to implement a host of new styles and theories with the outcome of focused and effective leadership in the South African context. SAQA US ID NQF LEVEL CREDITS US TITLE 242818 4 5 Describe the relationship and responsibilities of junior/middle management to other roles in the organisation