Aim: To further assist managers in their role as developers and leaders of a department and/or company concentrating on more specific tools of measurement and methodologies. Content: 8 Common Themes of Successful Companies, Using the Conscious and Unconscious Learning Matrix, Understanding the Influence of Different Values, Using the Force Field Analysis, Using the JOHARI Window, Using Situational Leadership, Using Feedback to Its Greatest Advantage, Not Just APOP! Outcome: At the end of this workshop, the learner will be able to implement a host of new styles and theories with the outcome of focused and effective leadership in the South African context. SAQA US ID NQF LEVEL CREDITS US TITLE 242818 4 5 Describe the relationship and responsibilities of junior/middle management to other roles in the organisation