Service Excellence Training - Cape Town, Durban, Johannesburg, Port Elizabeth, East London

We offer 3 different courses on Service Excellence and Customer Service - which we run throughout South Africa - please see below.

For in-house courses we can also customize them to your specific needs.

Course Title:   Service Excellence Training: The Customer Value Chain

Please click on the course below for your region

Course Title:   Customer Service and Telephone Etiquette Training

Please click on the course below for your region

Course Title:   Customer Service Training (Management level): Build a Culture of Great Customer Service

Please click on the course below for your region

Contact Details

Contact Person: 

Ron / Michele
Course Details

Unit Standard: 

Unit Standard 242829: Monitor the level of service to a range of customers

NQF Level: 

Level 4

Credits: 

5

Course Delivery Method: 

Presented Presented Courses

In House In-House

Course Duration: 

2 days

Cost: 

In-house and public course fees on request