Process Controllers: one to one Coaching Course (2-days)
This course is aimed at supervisors in a manufacturing environment who need to perform one-to-one training (coaching) of their operators. Coaching reasons include: Coaching new operators to operate equipment, Coaching operators on new equipment, Coaching to improve quality and reduce downtime on a line. LEARNING UNIT 1: TRAINING ABC What is coaching? Learning ingredients Adult learning principles Differentiating between coaching and mentoringLEARNING UNIT 2: PREPARING TO COACH Identifying the need to coach Skills audits Planned job observations Documenting the skills gapLEARNING UNIT 3: CONDUCTING COACHING Coaching approach Coaching plan Tell, show, and do method Questioning techniques
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