This course is aimed at supervisors in a manufacturing environment who need to perform one-to-one training (coaching) of their operators. Coaching reasons include:
Coaching new operators to operate equipment,
Coaching operators on new equipment,
Coaching to improve quality and reduce downtime on a line.
LEARNING UNIT 1: TRAINING ABC
What is coaching?
Adult learning principles
Differentiating between coaching and mentoring
LEARNING UNIT 2: PREPARING TO COACH
Identifying the need to coach
Planned job observations
Documenting the skills gap
LEARNING UNIT 3: CONDUCTING COACHING
Tell, show, and do method