Chairing and Managing Meetings


Chairing and Managing Meetings

Structured meetings are critical for communication and obtaining the best possible solutions to issues and opportunities, yet, many business meetings are poorly prepared and managed.  Discussions and progress reporting keep people focused and committed to meeting deliverables. Organisations that encourage healthy debate in an open and trusting environment are most successful in the business world


  • Anybody involved in conducting structured meetings
  • Managers, Junior Managers, Supervisors, Team Leaders
  • Business owners


  • Structured meetings are effective in terms of accomplishing progress and meeting business objectives
  • Forethought goes into meetings and preparation includes who should attend, the agenda, and the expected outcomes.
  • Delegates will be familiar with proven processes that can be used to facilitate meetings effectively


  • Preparing for a meeting, including considering:
    • Who should attend
    • The type of meeting
    • The agenda
    • The expected outcomes
    • Time, place, room layout and arrangements
    • Notifying people of the meeting
  • Recording the meeting and the importance of accurate minute taking
  • Conducting the meeting, ensuring the participation of members and summarising of discussions
  • Handling different views, and diverse characters, encouraging healthy debate, and ensuring progress is made when stalemates emerge.
  • Facilitating the decision making process.  A number of decision making techniques are covered
  • Compiling meeting records, checking these, and distributing the records

You can view all our courses HERE

KZN Business Training Centre

Contact Details
Contact Person:
Call us on: +27 (0)31 267 1229
Contact Email:
sales [at]
Course Details
Unit Standard:
NQF Level:
Level 4
Course Duration:
1 Day
Course Delivery Method:

Blended Blended

In Class In Class

Distance Distance

Presented Presented Courses

In House In-House

Contact us at +27 (0)31 267 1229 or [email protected] and we will send your a full course outline and quotation based on your requirements
Course Fee Includes:
Our public course fee includes facilitated training, course materials, the venue, a light lunch and refreshments. Onsite training at your venue can be arranged on mutually suitable dates - please contact us to request a quotation.




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