Delegation is one of the hardest skills for a manager to master. However, the skill can be learned. This workshop will explore many of the facets of delegation: when to delegate, and who to delegate to. We will also go through the delegation process step by step, to see where the pitfalls lie, and what we can do about getting around them.
We will also look at why employees who feel they are valued and recognised for the work they do are more motivated, responsible, and productive. This workshop will help supervisors and managers create a more dynamic, loyal and energised workplace. It is designed specifically to help busy managers and supervisors understand what employees want, and to give them a starting point for creating champions.
This workshop includes dynamic trainee/trainer interactions and discussions, written and oral exercises, case studies, reflection, quizzes and a workbook for each participant to take back to the workplace.
This workshop is designed for supervisors, team and/or section leaders who are relatively new to their role or who have had little or no previous training in the basics of people management.
SECTION 1: Why delegate?
1. Advantages and Disadvantages
SECTION 2: What is Delegation?
SECTION 3: Picking the Right Person
SECTION 4: The Delegation Meeting
SECTION 5: Levels of Authority
SECTION 6: Giving Instructions
SECTION 7: Communication Skills
SECTION 8: Monitoring Delegation
SECTION 9: Giving Feedback
SECTION 10: Becoming a Good Delegator
SECTION 1: What is Motivation?
SECTION 2: Supervising and Motivation
1. The Carrot, The Whip, and The Plant
2. Identifying Motivators
SECTION 3: Motivational Theories
1. Maslow and Herzberg’s Motivational Theory
2. Personal Motivators
SECTION 4: Fear and Desire
SECTION 5: Setting Goals
SECTION 6: The Role of Values
SECTION 7: Creating a Motivational Climate
SECTION 8: Expectancy Theory
SECTION 9: Applying Your Skills
1. Situational Analysis
2. Case Studies
SECTION 10: Designing Motivating Jobs
SECTION 11: A Motivational Checklist