This Customer Service Training: Management Level - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 242829: Monitor the level of service to a range of customers .
Suitable for: Managers, Management Teams, and Change Management Committees
This Customer Service Training: Management Level - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 242829: Monitor the level of service to a range of customers .
Suitable for: Managers, Management Teams, and Change Management Committees
This Customer Service Training: Management Level - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 242829: Monitor the level of service to a range of customers .
Suitable for: Managers, Management Teams, and Change Management Committees
Many pastors and other persons in faith communities are challenged to lead groups of people without ever being effectively trained to do so. On the other hand most leadership training available applies, often exclusively, to the business community not taking into account the unique nature of faith communities. This course will focus on the art of congregational leadership.
The person credited with this unit standard will be able to demonstrate belief in his or her personal capabilities within the work context, display resiliency through continous and concious efforts to overcome work obstacles / challenges.
PURPOSE OF THE UNIT STANDARD Learners credited with this unit standard are capable of demonstrating cleaning, sanitising and sterilising in the salon according to industry accepted standards.
The qualifying learner will be able to: Demonstrate knowledge of Occupational Health and Safety (OHS) requirements in a salon. Demonstrate hygiene and sterilising practices in a salon environment. Apply the different methods and procedures for hygiene and sterilisation in a salon environment.
PURPOSE OF THE UNIT STANDARD This unit standard will enable learners to demonstrate an understanding of retail products and services in the salon environment and to provide clients with the service required.
A person credited with this unit standard is able to: Describe the purposes and methods of retailing in the salon environment. Identify sales opportunities. Present and demonstrate products and services to prospective customers. Create a product display.
