The Unemployment Insurance Fund (UIF) provides financial assistance to individuals who lost income due to several circumstances. This relief ensures that workers can cover some expenses without having to make alternative arrangements.
The Temporary Employer/Employee Relief Scheme (TERS) was introduced to supplement income lost by workers in South Africa due to the Covid-19 related lockdowns.
Many workers received relief in the form of TERS payment. In two years, the UIF disbursed R64 billion to 5,7 million workers in South Africa.
However, any mistakes made in the TERS application process will prevent the processing of TERS payments to workers. The UIF will provide a TERS applicant with reasons why their application was rejected. These reasons are referred to as TERS Error Codes.
Here’s What To Do About ‘Incorrect ID Format’ TERS Error Code
If your TERS application was rejected and you receive an error code that reads ‘Incorrect ID format’, it means that the ID number is not valid as it does appear on the home affairs database
The TERS error code could also be called ‘GIBBERISH ID’.
The UIF says if the ID number is indeed correct and is 13 digits long, please follow up with Home Affairs. If it is incorrect then please add the correct ID number and recapture the claim for that individual only.
It is important to note that TERS benefits are de-linked from the UIF’s credit system. This means applicants cannot be rejected from receiving TERS benefits if they did not make contributions to the UIF.
