Linda Trim, Director at Giant Leap, one of South Africa’s leading office design consultancies, stressed that “picking the ideal work environment is a complex, time-consuming process that demands intentional design.” The survey, spanning 17,000 employees across 15 countries and 10 industries, exposed a critical gap between employee expectations and outdated office spaces, and urged organisations to act swiftly to boost productivity, engagement, and even retention.
The survey highlighted employees’ demand for flexible, dynamic workplaces that support diverse workstyles. Yet, 60% of respondents cite poor acoustic design and a lack of collaborative spaces as barriers to effective work.
“Neglecting ergonomic design undermines employee performance,” Trim warned, echoing the survey’s call for inspiring environments that balance individual focus with teamwork.
Gensler’s findings show that top-performing organisations—those with engaged employees—create adaptable spaces with flexible layouts and advanced technology, driving a 30% increase in satisfaction and stronger retention.
Hybrid work, with 70% of employees splitting time between home and office, demands that offices become destinations, not obligations.
Trim highlighted the complexity of this shift, noting that “features like natural light, ergonomic furniture, and tech-enabled meeting rooms are priorities, yet only 25% of workplaces meet these standards.”
Her expertise aligns with the survey’s push for AI-driven design tools and sustainable elements to craft employee-centric spaces that inspire and perform. The survey also revealed the broader impact of remote work, particularly on support staff facing increased challenges in hybrid setups.
Trim advocated for designs that streamline tasks and enhance accessibility, aligning with the finding that innovative workplaces boost productivity by 20%. “Ergonomics is critical,” she emphasised, underscoring the need for furniture and layouts that prioritise comfort to enhance well-being and efficiency.
Trim’s insights resonate with the survey’s warning that 40% of employees in outdated offices consider leaving due to uninspiring spaces.
“Picking the ideal work environment requires careful planning to avoid pitfalls like inadequate infrastructure,” she said.
Organisations that fail to adapt risk disengagement and talent loss in a competitive market. Conversely, those investing in modern, intentional designs see significant returns in employee satisfaction and organisational performance.
“Work has changed forever, and offices must evolve,” Trim concludes, urging businesses to prioritise strategic redesign.
