The Unemployment Insurance Fund (UIF) provides benefits to contributors who are not able to work due to retrenchment, illness, maternity leave, and adoption leave. They also pay out benefits to dependents of deceased contributors to the fund.
The fund has advised all clients to submit UIF claims online. The UIF recently updated their online presence and moved to the UIF Online portal which can be found at https://uifonline.labour.gov.
Representatives from the UIF told Skills Portal that this new online system provides a more modern, efficient and user-friendly experience for applicants.
Once individuals successfully submit a claim, they will receive a case number upon completion. The UIF has reminded beneficiaries that they will be notified once the claim is approved when to submit a payment request form.
Clients can also login to UIF Online to check the progress of their claims or contact the call centre at 012 337 1680.
Here’s how to check your UIF payment status
Online
- Go to the UIF website at https://uifonline.labour.gov.
za/uifOnline/ - Log in to your UIF account.
- Proceed to the section to check your status
- Enter the information you are asked to provide.
- You may be required to complete a captcha test.
- View your claim status.
USSD
- Dial *134*843#
- Select option 2
- Enter your ID number
- Click option 1
- Enter your pin
- Your UIF payment status will then show
Once you have completed these steps, the system will display your UIF claim status on the screen, and you will be able to check your payment status and the progress on your claims.
It will indicate whether your claim is pending, approved, or paid out. You may also find additional details related to your claim, such as the payment date or any outstanding requirements.
Benefits of using UIF Online
- UIF online is a FREE service offered by the UIF.
- UIF returns can be done simply and conveniently online.
- Secure payments (Debit Order and Credit Push via Internet Banking) and faster processing times.
- UIF online is paperless and submission of declarations are instant and reliable.
Should you encounter any issues or have further questions about your UIF claim status, you can contact the UIF online helpline for assistance.