Value-Based Communication for Managers 1-day
Managers, who attend this 1-Day Workshop, will demonstrate:The “bigger picture” to communication in the workplace.The ability to convey the company brand and values through communication to various role-players.WORKSHOP CONTENTExplaining business communication at the Manager level (Pipe-Line concept)Case studies: Personal communication moments & consequences exploredProactive communication; win:win principle (S Covey)Brand-based communication; language type and formValue-based communication; includes communicating facts and feelings professionally with respect, with care and with integrity. Includes message content, word use, tone of message and non-verbal language & rules of engagement
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