How to reset your Ufiling password: Step by step



Ufiling password reset

UFiling is a FREE online service that allows all South Africans to complete and securely submit your UIF declarations and pay your monthly contributions.

The Returns must be submitted no later than the 7th of each month for the preceding month.

Once you submit your returns online, you will be able to make payments using the payment functionality.



Here's how to reset your password online.

Step 1: Visit 

Step 2: Click on "Forgot Password" under the "log in" dropdown arrow

Step 3: Choose your preferred contact method (SMS or Email)

Step 4: Enter your ID or Password Number

Step 5: Enter your username

Step 6: Click on "retrieve password hint" which can be found under "complete password options" and try to login again if the hint helped you remember the password.

Step 7: If the hint didn't help, click on "reset password" under "complete password options"

Step 8: You will receive an SMS or email containing a temporary password.

Step 9: Once you've logged in with the temporary password, you will be required to enter a new password to use in the future.

All done! You can now access your filing account again. To avoid having to do this again in the future, write the password down in a secure place or save it in a word document that only you have access to.

Need help?

Contact the Department of Labour with any questions or problems you may have.

Call: 0800 030 007

Weekdays (Monday - Friday)

07:30 – 16:00