In 2018, the World Bank revealed that a fifth of the people living in developing countries receive at least one form of social assistance.
A group of academics and researchers have also indicated that roughly one third of the South African population are beneficiaries of social grants for older persons, people with disabilities and children.
While some are successful in submitting their applications, some applicants of the temporary Social Relief Distress (SRD) grant are rejected.
Fortunately, they do have the right to appeal the outcome of their SRD grant application if they disagree with the South African Social Security Agency’s (Sassa) decision.
Sassa has clarified that SRD grant appeals need to be submitted to the Independent Tribunal for Social Assistance Appeals (ITSAA).
Follow These Steps To Submit An April 2023 R350 Grant Appeal:
Step 1: Visit The ITSAA Website
Step 2: Enter Your Identification Number
Step 3: Enter The Cell Phone Number You Used During The Application Process
Step 4: Click Send “Pin”
Step 5: Once you receive the pin, you will be required to insert it and click “Submit”
Step 6: Select the month that you are appealing for
Step 7: Secret the drop-down arrow to choose the reason for your appeal application from the options provided
Step 8: Click “Submit” to complete the appeal application process
An appeal application needs to be lodged in relation to each month where a person has been rejected by Sassa, and if they are in disagreement with the decision.
The Tribunal will provide the person that had submitted an appeal with the outcome of the appeal within 60 to 90 days after submitting their appeal.
Although Sassa has clearly stated that the ITSAA decision is final, unsatisfied SRD applicants may approach the High Court for judicial review and this will need to be done within a period of 180 days.
