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Retail and Wholesale Training

Customer Service Training - Management Level - Johannesburg

This Customer Service Training: Management Level - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 242829: Monitor the level of service to a range of customers .

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Customer Service Training - Management Level - Cape Town

This Customer Service Training: Management Level - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 242829: Monitor the level of service to a range of customers .

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Customer Service Training - Management Level - Durban

This Customer Service Training: Management Level - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 242829: Monitor the level of service to a range of customers .

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Change Management Training - Port Elizabeth

This Change Management Training - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 252021: Formulate recommendations for a change process.

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Change Management Training - Johannesburg

This Change Management Training - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 252021: Formulate recommendations for a change process.

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Change Management Training - Durban

This Change Management Training - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 252021: Formulate recommendations for a change process.

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Change Management Training - Cape Town

This Change Management Training - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 252021: Formulate recommendations for a change process.

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Advanced Radio Ministry

The Radio Ministry short course provides you with a unique training opportunity to acquire new skills in presenting religious programmes on the radio. During the course, you will gain exposure of the different ways that radio can be used as communication medium to spread the Gospel through radio scripting, religious messaging and creative content that is appropriate in a religious context.

Process Management for Business Operations

Businesses experience constant pressure from competitors that forces them to continuously evolve, redesign, implement and manage innovative business processes. The Process Management for Business Operations short course will provide you with an essential overview of the art and science of managing a business by exposing you to the basic concepts, tools and skills required (as well as the difficulties experienced) when introducing BPM into an organisation.

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