How To Track Your UIF TERS Online Application

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The Temporary Employer/Employee Relief Scheme (TERS) was established to help shield workers from the impact of the Covid-19 pandemic.


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If you have applied for the relief from the Unemployment Insurance Fund and need help tracking your application, there are a number of steps that you can follow. 

The Temporary Employer/Employee Relief Scheme (TERS) was established to help shield workers from the impact of the Covid-19 pandemic.

To track your TERS application online follow the steps listed below

Step 1: Log into your UIF profile, click HERE

Step 2: Enter the unique Capture 

Step 3: Select the lockdown period for which you are claiming 

Step 4: Enter your Identification Number

Step 5: Click on ‘Get Status’

You will now be able to your TERS application status

If Your Payment Status says ‘Processed’ it means the status has picked up your application. If the value next to ‘RAND’ says R0 it means your application was rejected.

You will have the option to pull Payment Reports where reasoning will be provided as to why your application was rejected.

What is UIF TERS?

When the Covid-19 pandemic began in South Africa, the government placed the country under a National State of Disaster. People were ordered to stay home in an effort to slow down the spread of the Covid-19 virus.

This directive also resulted in businesses and employees left without a way to generate income. The Unemployment Insurance Fund (UIF) introduced the Temporary Employer/Employee Relief Scheme (TERS) to provide short term relief to workers who were unable to work during the pandemic.

It is estimated that the UIF has already paid out more than R63 billion in TERS relief to workers around the country. However, not everyone has received their money.

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