What To Do About ‘Invalid ID’ TERS Error Code


The South African government introduced a temporary relief measure to assist workers who lost income due to the Covid-19 related lockdowns. However, workers who applied for this relief may not receive money due to mistakes made in the application process.




The Unemployment Insurance Fund (UIF) provides financial assistance to individuals who experience several circumstances. These circumstances which prevent employees from attending work include Illness leave Maternity leave Reduced work time Adoption leave, and Parental leave.

The Temporary Employer/Employee Relief Scheme (TERS) was introduced in 2020 to supplement income lost by workers in South Africa due to the Covid-19 related lockdowns.

Many workers received relief in the form of TERS payment. In the first two years of the benefits’ implementation, the UIF disbursed R64 billion to 5,7 million workers in South Africa.

It's important to note that not all workers who applied for TERS relief were approved for payment. This is because any errors made in the application process will prevent the processing of relief to applicants.

Here’s What To Do About ‘Invalid ID’ TERS Error Code

An ‘Invalid ID’ TERS error code indicates that the ID number a TERS applicant provided is 13 digits, but was not found on the Home Affairs database.

The UIF said if the ID number the applicant provided is indeed correct and is 13 digits long, please follow up with home affairs.

If it is incorrect, then please add the correct ID number and recapture the claim for that individual only.

It is important to note that TERS benefits are de-linked from the UIF’s credit system. This means applicants cannot be rejected from receiving TERS benefits if they did not make contributions to the UIF.





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