Are you a grant beneficiary of the South African Social Security Agency (Sassa) experiencing difficulties withdrawing your funds using your gold card?
While many beneficiaries successfully received their October 2024 grants, some have encountered problems using their Sassa gold cards for withdrawals. If you're facing this issue, don't panic.
Sassa has issued an urgent appeal to all affected individuals to address these concerns promptly.
Sassa would like to advise all beneficiaries who are using the gold card and are unable to withdraw their money either from ATMs or retail stores to contact Postbank on 0800 53 54 55 for assistance and resolution.
Sassa urges beneficiaries to immediately call Postbank's customer service line at 0800 53 54 55. Their representatives will assist you in resolving the card-related issue.
If your gold card continues to malfunction, you can still collect your grant. Simply bring your cellphone, identification number, and Sassa/Postbank gold card PIN to a designated withdrawal point.
Sassa Grants
Sassa provides essential financial support to millions of vulnerable South Africans. Each month, Sassa disburses grants to over 18 million recipients, including:
- Older Persons Pension
- Disability Grant
- War Veterans Grant
- Care Dependency Grant
- Foster Child Grant
- Child Support Grant
- Child Support Grant Top-Up
- Grant-in-aid
Sassa is committed to ensuring that all beneficiaries receive their rightful benefits. By following these steps and contacting Postbank promptly, you can resolve any card-related issues and access your grant without delay.