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Knowledge Management

Policy Management, Implementation and Analysis in the Public Sector

The short course in Policy Management, Implementation and Analysis in the Public Sector provides you with the necessary knowledge to diagnose and identify current public policy issues, possible problems that may arise in policy formulation and implementation, as well as specific needs with regard to current situations in all three spheres of government.

Public Policy, Problem Solving and Analysis for Public Sector Managers

The Public Policy, Problem Solving and Analysis for Public Sector Managers short course aims to enhance your policy management capabilities by gaining the requisite skills and knowledge to identify, structure, assess and prioritise sectoral-specific policy issues and problems, while also mobilising resources for programme setting. Throughout the course, you will also analyse possible problems or constraints that might occur when preparing for policy formulation and implementation.

Monitoring and Evaluation for the Public Sector

The short course in Monitoring and Evaluation for the Public Sector provides you with the requisite skills to effectively execute monitoring and evaluation (M&E) processes that can assist in assessing performance and identifying contributing factors to public service delivery. During the course, you will gain invaluable insights to the importance of M&E as a tool for the public sector to manage performance-related processes of policy implementation, strategic management and programme/project management.

Knowledge and Information Management for Public Sector Managers

As a senior public servant, the Knowledge and Information Management for Public Sector Managers short course aims to enhance your knowledge-based management capabilities by means of both an academic and practical approach to knowledge and information management in the public sphere. The course specifically focuses on topics of decision making and policy advice, implementing information systems based on needs and development analyses and contributing to the creation and sharing of knowledge in the public sector environment.

Business Presentation and Public Speaking in the Public Sector

The degree to which people in an organisation communicate effectively determines a huge part of an organisations visibility, profitability, and industry leadership. In fact, public speaking is an easy way to set yourself apart from your competition. Whether you are persuading colleagues, selling to a client or energising a team, the power of your presentation makes the difference between success and failure. The experience in this Business Presentation and Public Speaking for the Public Sector skills training seminar is as close as you can get to have a personal, public speaking coach.

Online Course in Project Risk Management

Companies need to execute their projects successfully, finish on time, within budget and deliver the required performance and quality. A failed project can impact heavily on the bottom line of the company and in the worst case lead to retrenchment, financial loss, reputation loss and even cause a takeover. The Project Risk Management online course is about determining and quantifying the uncertainties in a project, and developing controls and action plans to reduce these uncertainties to increase the chances of success.

Project Management Professional Exam Preparation (PMP®)

The Project Management Professional Exam Preparation (PMP®) short course assists you in improving your knowledge of project management in preparation for the PMP® examination. Unlike other certifications that focus on a particular geography or domain, the international PMP® certification can lead to project management work in virtually any industry, using various methodologies and/or in any possible location. The PMP® helps you understand the global language of project management and enables you to better connect with the global project management community.

Project Management Principles and Practices with Microsoft Project

The short course in Project Management Principles and Practices with Microsoft Project provides you with the skills to design, implement and manage basic project plans by means of proven project management software.

During the course, you will be able to use Microsoft Project as a tool to manage projects in your specific working environment and understand the role of the project support office to successfully complete your projects. Among other topics, you will also gain exposure to project lifecycles and phases, as well as initiating and defining projects.

Strategic Management Principles

The Strategic Management Principles short course covers basic strategic management principles, skills, and tools and is aimed at middle-management and business owners who require knowledge of strategic management. By attending this course, you will gain an understanding of the strategic management process including the use of tools for analysis, strategy formulation and implementation.

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Total Quality Management

In today’s world, customer satisfaction and competitiveness are a function of quality levels, and individuals with the capacity to successfully implement Total Quality Management (TQM) are becoming indispensable assets to any organisation. The Total Quality Management short course will expose you to contemporary knowledge and techniques that will enable you to articulate and implement quality improvement processes in the workplace that are in line with the TQM philosophy.

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