The Psychology of Selling and Influencing skill is about looking a little deeper into yourself and into your client’s mind and discovering suitable strategies.
The skill is suitable for people who want to look at the selling profession from another angle and to add further skills to those they already have. It is also for professional advisers, accountants and consultants who have to sell their services yet do not think of themselves as salespeople.
The Problem Solving and Decision Making course is undoubtedly the only constant. It is part of our everyday life at work. This program is designed to take you through the process of defining the problem to implementing the solution and in the end evaluating the effectiveness in order to avoid the reoccurrence of such
The Motivate and Build a Team Skill course is designed to assist in the discovery of self and your team in order to build on a strong foundation of shared goals and visions.
A collaborative team is a group of individuals who share common beliefs and work towards common goals. Collaborative team members spend time discussing what they hope to accomplish as a team and set team and individual goals for reaching that vision.
The Monitor & Control a Reception Area Skill course covers all key aspects of proper conduct and practices in the reception area, and equips front-line telephonists with the practical skills to operate productively and efficiently in this environment.
This programme is also designed to encourage new and experienced front-line staff to interact, and to discuss the challenges of their position, solve problems and enhance their motivation and commitment to this critically important role
This Life Skills (Business Etiquette) is designed to give delegates a practical, hands-on understanding of etiquette in the workplace. It offers a guide to appropriate behaviour, relationships and attitudes.
Learners acquiring this qualification will be learning towards obtaining a national qualification or are working within a computer and information technology environment, where acquisition of competence against this qualification will add value to learner`s job.
MSC Business College Kempton Park is a fully accredited further education provider offering quality diplomas, certificates, and using the latest technology. Programme offerings include Human Resources Management, Marketing, IT, Business Administration, Travel & Tourism, Accounting & Bookkeeping, Wholesale & Retail, Project Management, Public Relations and Public Finance. Having been around for 26 years and with 17 campuses in South Africa, the MSC Business College is one of the biggest names in education in South Africa.
In recent year’s hazard identification, risk assessment, risk control and a risk based thinking has become fundamental to the practice of planning, management and the operation of a business. Risk management underpins legislation and its various enacted acts and regulations in many countries.