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Tourism & Hospitality Training

Customer Service Training - Management Level

This Customer Service Training: Management Level - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 242829: Monitor the level of service to a range of customers .

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Customer Service Training - Management Level - Port Elizabeth

This Customer Service Training: Management Level - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 242829: Monitor the level of service to a range of customers .

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Customer Service Training - Management Level - Johannesburg

This Customer Service Training: Management Level - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 242829: Monitor the level of service to a range of customers .

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Customer Service Training - Management Level - Cape Town

This Customer Service Training: Management Level - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 242829: Monitor the level of service to a range of customers .

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Customer Service Training - Management Level - Durban

This Customer Service Training: Management Level - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 242829: Monitor the level of service to a range of customers .

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Online Course in Food Microbiology

The Online Course in Food Microbiology will not only provide you with an in-depth understanding of the general principles of microbiology – with a specific focus on microorganisms and the intrinsic and extrinsic factors that affect their growth in food – but you will also be equipped with the practical skills and knowledge of its application in the food industry and the prevention of contaminants in food production and/or preservation.

Online Course in Neuroscience: Entrepreneurial and Visual Skills Testing and Training

The Online Course in Neuroscience Entrepreneurial and Visual Skills Testing and Training provides you with the requisite skills to achieve and perform at your maximum potential as sportsperson or, alternatively, to affect these outcomes in your role as manager or medical practitioner in the sport-related professions. The course will enable you to design a personal vision programme tailored to specific activities, while you become familiar and understand the basic principles of neurophysiology, cerebrospinal fluids and special senses.

Youth Ministry as an Inclusive Relational Approach

Ministering to children and young people in the South and southern African societies is a real opportunity. The Youth Ministry as an Inclusive Relational Approach short course equips pastors and other youth leaders to provide an effective ministry to children, teenagers and young adults within the South and southern African context – as part of the local faith community. After completion of the course, successful leaders should be able to understand youth and family ministry.

Change Management Training - Port Elizabeth

This Change Management Training - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 252021: Formulate recommendations for a change process.

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

Change Management Training - Johannesburg

This Change Management Training - which we run publicly, in-house and virtually throughout South Africa - is Seta accredited, and is aligned to Unit Standard 252021: Formulate recommendations for a change process.

Suitable for:  Managers, Management Teams, and Change Management Committees

Course duration: 2 days

NQF level: 5

Credits: 8

Course content and outcomes:

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