Here's What Phase 2 UIF TERS Benefit Error Codes Mean

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The Temporary Employer/Employer Relief Scheme (TERS) was introduced to supplement the loss of income workers experienced due to the Covid-19 related lockdowns.


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The Temporary Employer/Employer Relief Scheme (TERS) was introduced to supplement the loss of income workers experienced due to the Covid-19 related lockdowns.

At different stages of the pandemic, South Africans were put under several different lockdown levels. These lockdown levels often impacted the ability of some employees to work.

The UIF explained that to align with the changes after TERS benefits were extended, a number of additional verification checks were added.

These additional checks primarily included the requirements that entities fell within the prescribed Sectors; and employees be contributors to the UIF.

The UIF said, “To check contribution status, the UIF checks the individual’s ID/passport number against the PAYE number associated with the entity (UIF reference number) on the Siyaya records”.

Here Is What Phase 2 TERS benefits Error Codes Mean

Error_DESC

Definisation 

Reason and Required Action 

The Entity is not registered with SARS under a qualified sector category for TERS payment.

The company is not registered under the qualified sector category. The error applies to Oct/Dec 2020 and Jan/Mar 2021 claim period

Follow the Sector Appeals process. 

Employee does not qualify for TERS payments. No contribution received by SARS

This error only applies to claim periods 16 October 2020 onwards. The system verifies contributions paid by the employer to SARS (against individual ID) If no contribution is found from SARS, then the employee is disqualified with this error message.

Please make sure that the PAYE number used with SARS is the same on Siyaya (UIF). Update UIF records if necessary, via UI8 form. 

If contributions are in arrears, please make payments to SARS such that their records are updated and can be verified against by UIF.

Employee does not qualify for TERS payments. No declaration is made to the UIF after Feb 2019

Employees must be declared with the UIF such that the “Average Salary” can be calculated for claims 16 October 2020 onwards. UIF utilises declarations March 2019 - March 2020 and from system date going backwards. No salary for the employee found during this period, hence raised this error.

Employer to declare all missing periods, including “nil returns” where the employee was temporarily laid off or only received TERS benefits. 

Where required please indicate the start of employment date of the employee. Please make sure that the PAYE at SARS is the same as that declared to UIF. 

 

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