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How To Contact The UIF

The Unemployment Insurance Fund provides temporary relief for people who have become unemployed or have to take off from work for a number of reasons. 

The UIF offers benefits for unemployment, maternity leave, parental leave, adoption leave, illness and to dependents of a deceased UIF contributor. 

If you have any enquiries related to UIF benefits you can contact the UIF by using the following channels. 

Call: 012 337 1997 (Switchboard), 0800 030 007 (Call Centre)

Fax Fax Number: 086 713 3000

Street Address UIF Building 230 Lilian Ngoyi Street, Absa Towers, Pretoria Central

Postal Address: The UIF, Pretoria, 0052

Email Addresses 

Ufiling Enquiries [email protected]

General Enquiries [email protected]​  or [email protected] 

The UIF Call  Centre operates from 7:30 to 4:00, Monday to Friday. 

Employees can also log into the UIF Ufiling website at https://ufiling.labour.gov.za/uif/ 

The Ufiling website allows employees to apply for UIF benefits, submit a request for UIF benefits, view claims history, submit a notice of appeal and view their "Employee Declaration Status". 

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