The South African Post Office (SAPO) has told Sassa grant recipients to not pay for a place at the front of the line at the post office. This is illegal and if anybody asks you for payment to jump the queue, you should not give them any money.
They say that no SAPO employee can request money from you to collect your special Covid-19 R350 SRD Grant. This applies to them either assisting you or offering you an opportunity to skip the line.
In a statement released yesterday, they say “customers are advised not to pay the fee demanded by any SAPO employee, queue marshals or any other person requesting such a payment, and should consider laying a charge of bribery and corruption at their nearest police station”.
If anybody has been asked to pay fees by SAPO employees or queue marshalls they should report the alleged crime via the Post Offices’ Toll-free number 0800 020 070. You can choose to remain anonymous, and all complaints will be followed up by the Post Office.
Grant recipients do not have to go to the post office every month to receive their money. They can opt to receive their grants through a Postbank account and use their Postbank card to access their money. You can enquire about the Postbank services at your nearest Post Office.
People going to collect their grants are asked to observe all Covid-19 protocols in order to limit the spread of the virus.
Post Office Warns SASSA Beneficiaries To Not Pay For A Place In Line
The South African Post Office (SAPO) has told Sassa grant recipients to not pay for a place at the front of the line at the post office. This is illegal and if anybody asks you for payment to jump the queue, you should not give them any money.
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