The South African Social Security Agency (Sassa) has officially activated the appeal process for individuals whose Social Relief of Distress (SRD) grant applications for June 2025 were rejected. This appeal mechanism is available to those who believe their rejection was unjust.
Appeals can be lodged on various grounds, including inaccuracies in the initial application, changes in personal circumstances, or other legitimate reasons.
Applicants can submit their appeals online via the Sassa appeals website. When submitting an appeal, it is crucial to provide supporting documentation, such as proof of income, identity documents, and any other pertinent information, to substantiate your claim.
Steps to Appeal Your R370 Sassa Grant Rejection
Follow these steps to appeal your unsuccessful R370 Sassa grant application:
- Visit the ITSAA website: Go to the official Independent Tribunal for Social Assistance Appeals (ITSAA) website.
- Enter Your South African ID number: Provide your national identification number.
- Enter Your Cell Phone Number: Use the mobile number registered during your initial grant application.
- Click "Send Pin": Await an SMS containing a unique verification code.
- Enter Pin and Submit: Once received, enter the pin and click "Submit."
- Select Appeal Month: Choose June 2025 as the month for which you are appealing.
- Choose Reason for Appeal: Select the relevant reason for your appeal from the available options.
- Click "Submit": Finalize the appeal process by clicking "Submit."
All SRD appeals are impartially evaluated by the Independent Tribunal for Social Assistance Appeals (ITSAA), ensuring a fair assessment.
If your appeal is successful, you will receive an SMS notification. Should you not receive feedback within 90 days, you can check your appeal status online.
How to Check Your SRD Grant Appeal Status
If you have submitted an appeal, you can monitor its progress to see if the ITSAA has upheld or overturned Sassa’s initial decision. Here’s how:
- Visit the Sassa Appeals Website: Go to the official Sassa appeals site.
- Enter Your Information: Provide your ID number and cell phone number.
- Track Your Appeal: Click "Track Appeal" to view your status.
In the event that your appeal is unsuccessful, you may need to explore further legal avenues, such as applying for a judicial review through the High Court.
