Where To Collect SRD Grant Payments For July 2023


Millions of South Africans rely on social grants from the government to purchase basic goods and services every month. There are a few options which SRD grant beneficiaries can choose from to collect their grant payments. 



The South African Social Security Agency (Sassa) provides financial support to beneficiaries every month in the form of social grants.

One of these grants is the R350 Social Relief of Distress (SRD) grant, which was temporarily introduced to assist those who lost economic opportunities and were adversely affected by the Covid-19 pandemic.

The grant was meant to last for a period of six months after it was introduced, but it has since been extended a few times while maintaining its value of R350.

In order to qualify for this grant, all candidates must be unemployed, be between the ages of 18 and 59 years old and earn less than R624 per month.

It's important to note that the R350 grant, does not have a fixed payment date. Sassa approves applications for this grant, and beneficiaries are notified via message when their payment is available for collection.

Once individuals are notified that their grant application is successful, they have a few options of where they can collect it.

Collect Your R350 Grant

Bank Account 

SRD grant beneficiaries have the option of having their grants paid directly into their bank account. This is a convenient grant payment method as beneficiaries can access their money at any time after the payment was made by Sassa. 

CashSend Services

Should beneficiaries not have a bank account, they can also receive your R350 grant through a CashSend.

Beneficiaries will have to use their ID numbers and phone numbers to access their grant money. You must have a cellphone with a registered cellphone number and proof of identification. 

Retail outlets

Sassa grants are paid to selected retailers around the country. Beneficiaries can withdraw their money at any time when the retail outlet is operational. Pick n Pay, Shoprite, Boxer stores, Usave stores and Checkers all distribute social grants.

Shoprite Group

The Shoprite Group has now made it possible for R350 grant holders to fetch their SRD grant payments at any of their 1 286 supermarkets across South Africa, which includes Checkers, USave, OK and Shoprite stores. 

However, individuals will be required to validate that they are the beneficiary of the grant by producing proof of their identity and cellphone number when collecting their grant at a retail outlet. Beneficiaries need to ensure that this must be the same cellphone number that they used to register on the Sassa database, as a confirmation pin will be sent to this number to prevent fraud. 

SRD Grant Appeals

If your R350 SRD grant application was unsuccessful there is an opportunity for you to submit an appeal application, where Sassa will re-evaluate your grant application. 

Here Is How To Submit Your R350 SRD Grant Appeal

  • Step 1: Visit The ITSAA Website
  • Step 2: Enter Your Identification Number
  • Step 3: Enter The Cell Phone Number You Used During The Application Process
  • Step 4: Click Send “Pin”
  • Step 5: Once you receive the pin, you will be required to insert it and click “Submit”
  • Step 6: Select the month that you are appealing for
  • Step 7: Secret the drop-down arrow to choose the reason for your appeal application from the options provided
  • Step 8: Click “Submit” to complete the appeal application process

Once individuals have submitted their appeal application, the ITSAA then uses various databases to verify information provided to verify their eligibility for the grant.

The databases are used to confirm personal information and income information as well.

Applicants are advised that they will receive the outcome of their appeal applications between 60 to 90 days from when it was submitted. The decision made by the ITSAA are considered final.

To find out more about Sassa grants, including the R350 grant, head to our Sassa section.


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Sassa Gold Card

Staying informed about grant payment dates means avoiding any possible delays or similar complications. Sassa has released the July schedule for the payment of social grants, as well as available collection options.




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