SASSA Urges Beneficiaries To Respond To 30-Day Grant Review Notices

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The South African Social Security Agency (SASSA) is calling on social grant beneficiaries to respond to official 30-day notices requesting them to visit SASSA offices for grant reviews.This can ensure they avoid suspensions or terminations of grants. 


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The South African Social Security Agency (SASSA) is calling on social grant beneficiaries to respond to official 30-day notices requesting them to visit SASSA offices for grant reviews.

The agency has warned that beneficiaries who fail to comply with the notice may have their grants suspended or terminated.

SASSA Grant Reviews Required By Law

According to SASSA, beneficiaries are formally notified before any social grant is cancelled or allowed to lapse. This process follows the regulations governing the administration of social assistance.

In terms of Sub-regulation 32(2), a notice of suspension or cancellation must be delivered to the beneficiary or their appointed procurator through electronic communication or other appropriate channels.

Sub-regulation 32(4) also requires the agency to investigate and verify all relevant facts and circumstances before making a final decision to suspend or cancel a grant.

SASSA explained that the review process ensures that social grants are only paid to beneficiaries who still meet the qualifying criteria.

Thousands Of Grant Reviews Conducted In Mpumalanga

In Mpumalanga, the agency’s third-quarter progress report revealed that 12 151 beneficiaries were notified to visit SASSA offices for grant reviews.

Of these cases:

  • 2 303 grants were successfully reviewed
  • 221 grants lapsed after beneficiaries failed to respond to the notice

SASSA Mpumalanga has urged beneficiaries to take these notices seriously and respond promptly to avoid disruptions in their social grant payments.

“The agency understands that many South Africans depend on social grants, but this does not mean that grants should be received fraudulently,” SASSA said in a statement.

Appointing A Procurator For Grant Reviews

Beneficiaries who cannot visit a SASSA office themselves may appoint a procurator to complete the review process on their behalf. However, the required documentation and procedures must be followed.

For assistance or more information, beneficiaries can contact SASSA through its toll-free call centre on 0800 60 10 11, available during working hours from Monday to Friday.

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