What To Do If Your Sassa Card Is Expiring



Millions of vulnerable individuals rely on social grants from the South African Social Security Agency to purchase basic goods and services every month. Grant beneficiaries may encounter challenges accessing their money if their gold card has expired.



The South African Social Security Agency (Sassa) distributes more than 18 million permanent social grants monthly. The beneficiaries of Sassa’s permanent grants are issued with a Sassa Gold Card, which allows them to access their money and make transactions. 

Sassa grant beneficiaries whose gold cards are expiring can collect a new card at a South African Post Office (SAPO) branch. Beneficiaries will be assisted at post office branches around the country. 

To collect a new Sassa gold card, you will be required to have your Identity Document (ID). Additionally, you will need your expiring Sassa gold card. 

Designated days have been set allowing beneficiaries of different grants to collect their new gold card on different days at a post office branch. 

Mondays and Tuesdays have been dedicated to the issuance of new gold cards to beneficiaries of the Older Persons and Disability Grants. 

If you are a beneficiary of Sassa Child Support grants, you will be able to collect their new Sassa gold cards from Wednesdays to Saturdays. 

You must collect your new Sassa gold card. If you are unable to collect your new card, a Sassa-appointed procurator may collect it on your behalf. 

Sassa explained that new gold cars will only be issued at post office branches to the person in whose name the expiring card has been issued or to those who have been registered at Sassa as procurators. 

Grant recipients will be assisted during the Post Office’s operating hours on weekdays and Saturdays. New gold cards will not be issued on Sundays as the Post Office is closed.

Post Office Branch Business Hours

  • Mondays to Fridays: 8 AM – 4 PM
  • Saturday: 9 AM – 1 PM
  • Sunday: Closed

The dates and processes for cards expiring in the coming months will be announced soon

Sassa stressed that only grant beneficiaries whose cards are expiring in March can visit the post office to collect a new gold card in March.

Grant beneficiaries whose Sassa cards are expiring in subsequent months will be informed on the dates and processes they will need to follow to collect a new card.


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SASSA offices.

South Africa's ongoing living crisis, extreme levels of poverty and unemployment show no signs of slowing down even with the help of social grants. But, one expert says that the guaranteed distribution of the R350 grant can actually serve as a starting point for people to get out of the vicious poverty cycle. 




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