High emphasis is placed on learning through ‘doing’ where the learner is presented with real life and workplace case studies and role playing to ensure the delegate develops knowledge and confidence to take back into the workplace and apply them successfully.
Those able to successfully implement time management strategies control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals are focus on the tasks with the greatest impact to them and their organization.
With this workshop your participants will be able to develop a business environment that reflects a positive set of values and ethics. Aligning these characteristics with the standards of conduct is what makes a business stand out and be a leader in the business world.
This course covers a number of critical guidelines in change management and what is needed to maximise the likelihood of success. Delegates will learn about stages of change, how to persuade people, why people resist change and how to manage organisational changes. Numerous techniques and management tools in addition to exercises are provided to introduce delegates to change management and help them become more skilled when facing change.
The executive personal assistant is the pinnacle of the administrative support profession. Those that achieve the position need to be highly efficient, always get things done in a timeous and professional manner, assisting the boss in the utmost proficient way possible while remaining organised under pressure. In this course Adam shares useful advice, real life examples and practical exercises that will help you to grow into your role as the ultimate Personal Assistant.
Understanding how and why business operates is a fundamental skill for all senior secretaries and aspiring PAs. This knowledge will enable you to provide your manager with informed administrative support when taking minutes, writing reports, drafting summaries and collating documents – all activities that you do on an ongoing basis.
Your manager needs these documents to be accurate to make business decisions, and knowing what you are writing about can only assist in your precision.
For a professional secretary striving for excellence, clear and concise communication between you and your manager/department is vital for success!
The majority of your daily work consists of communicating with others, mostly in writing. In order for you and your boss to be seen as professional, one of your main responsibilities is to ensure that all written communication being sent from your office sets the right tone, is professional and flawless!
MSC Business College - Corporate Training division is a group of South African-based education brands responding to the increasing demand for affordable, high quality and relevant educational training services. Our goal is to enhance the skills of human capital through practical training and innovative delivery methods which are rooted in industry principles.
Because we know what works for high retention rates in training and development. We understand the importance of personal development, team development and business development.
Our experience has shown us time and time again that people learn faster, smarter and better (they get the aHa’s) – if the right environment, tools, training innovation, facilitators, and training interventions are used.
Edutel consists of a number of companies offering numerous qualifications and part qualifications specialising, each specialising in various sectors.
Edutel Wholesale and Retail Academy (Pty) Ltd. is the largest wholesale and retail training provider in Africa, offering more than 95% of the qualifications and part qualifications registered for the sector. Edutel Wholesale & Retail Academy is accredited by the W&RSETA & QCTO.
A friendly and professional receptionist can immediately create an impression in the caller’s mind of an efficient, customer service oriented and professional company.
This essential 1 day telephone etiquette workshop, which also addresses image, dress and deportment, is the perfect training tool for those companies who value their corporate image, and recognise that a future client or customer’s first impression of a company starts with the receptionist or person who answers the telephone.
Health and Safety Induction videos serves to train and inform staff, visitors and contractors of the Hazardous processes, Hazardous material, noise zones or any potential hazards they may encounter while at work or during a visit to the site.
Such videos are equally necessary as they serve to orientate and induct the new staff within the organisation.
Eskilz College began back in 2002 providing training and development for individuals and corporates. In 2012 Eskilz College changed its company structure to pursue it’s accreditation as a Private Further Education and Training College.
Eskilz College has it head office in Tongaat, Kwa Zulu Natal and has opened a branch in North Riding, Gauteng. Our passion remains in assisting people realize their full potential.
Our vision is to provide quality education across a broad spectrum of sectors with the aim of strengthening the South African economy
With the world changing as fast as it is – industries rising, involving and crashing; more efficient, effective working environments; globalisation interconnecting us all - how do we best ensure new recruits are prepared for the world of work ?
- Business Etiquette and Protocol
- Effective Communication Skills
- Effective Planning and Time Management
- Customer Service Excellence
- Professional Business Writing Principles
- Business Presentation Skills
- Introduction to Project Management