Super sessions: How to Have Difficult Conversations

For Management, team leaders, client care representatives, call center agents

What makes conversations difficult to have?
Being empathetic
Being assertive
Ensuring understanding

All our Super Sessions start at 09h00

Contact Details

Contact Person: 

Staff Training
Contact: Staff Training
Course Details

Course Delivery Method: 

E-learning E-learning

Course Duration: 

1 hour

Cost: 

R399 inc VAT

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