The intensity and constantly changing demands and expectations of life today means that we must not only understand stress but develop coping mechanisms and positive life changes to experience health and happiness on a continual basis. This workshop will explore the many facets of stress and give practical solutions and plans of actions in work and personal scenarios.
At this 3 day course we will provide you with practical guidance to develop your assertiveness, time management, report writing, conflict management, problem solving and supervisory skills for any work situation you may encounter. You will leave the course with a ‘Personal Action Plan’, knowing what key changes you need to make, and what skills you need to practice, in order to become more professional at work.
Central to any business, is its ability to grow, and business growth is assessed through financial performance. It is therefore imperative that all managers, even those in support functions, understand the basics of Finance. Business discussions are normally centred on business growth parameters and a lack of understanding of these basics can make managers fail, or appear not to know what they are doing. They will also fail to add value during critical business discussions.
It is said that IQ gets you through school but EQ gets you through life. Emotional intelligence is the ability to identify, understand and control one’s thoughts and feelings, communicate them clearly to others and interact with empathy towards other’s emotions.
Who should attend?
Suitable for all staff who would like to develop their professionalism and excel at their role by improving their EQ.
The difference between being assertive and aggressive, is that when you are aggressive you adopt an ‘I win – you lose’ mentality, to achieve what you want. When you display assertive behaviour you deal with issues, instead of emotions, which is the most effective way to ask for what you want.
Organisational change management, new management styles and employee involvement and motivation are crucial realities of the new business environment. Coaching and mentoring trends are not only challenging individuals to develop and manage themselves but are becoming an integral part of productive performance and accelerated learning. Coaching can help in career progression, strategic planning, skills development, employment equity and in building relationships and leadership potential. Many people at every level of the organization can facilitate coaching and mentoring processes and initiatives, producing a positive learning culture within the organisation.
This interactive and practical two day course will equip you with the skills to manage and develop your coaching and mentoring skills for yourself and others in your organization and will involve you from both the coach and coachee perspective.
The success or failure of any organisation is closely linked to the application of both the ‘hard’ and ‘soft’ skills within sound management principles. Managing and supervising people can be a daunting experience, as the list of responsibilities is endless, from leading and motivating your team to dealing with difficult people and managing poor performance.
At this course you will develop your assertiveness skills for a range of workplace situations. You will gain the tools and techniques to boost your confidence and be provided with practical guidance to develop your assertiveness skills in any work situation. You will leave the course knowing what key changes you need to make and what skills you need to practice in order to build your self esteem and improve your assertiveness techniques.
Foundational Learning Competence (FLC) is a part qualification that consists of two learning areas: Communication and Mathematical Literacy. It outlines the minimum level of competence required for optimal functioning in the world of work and for occupational learning at NQF Levels 2-4. It is a part qualification registered at NQF Level 2 and carries 40 credits in total.
The Problem Solving and Decision Making course is undoubtedly the only constant. It is part of our everyday life at work. This program is designed to take you through the process of defining the problem to implementing the solution and in the end evaluating the effectiveness in order to avoid the reoccurrence of such
Scrum is the most popular Agile framework. It is an adaptive, iterative, fast, exible, and effective methodology designed to deliver signicant value quickly and throughout a project.
Scrum ensures transparency in communication and creates an environment of collective accountability and continuous progress. The Scrum framework, as defined in the SBOK™ Guide, is structured in such a way that it supports product and service development in all types of industries and in any type of project, irrespective of its complexity.
Six sigma is a widely accepted quality concept in the corporate world. It is a data driven, customer focused, and result oriented methodology which uses statistical tools and techniques to systematically eliminate the defects and inefficiencies to improve processes.
This course comprises six unit standards totalling 51 credits.
This is a six day workshop, with an additional day for prep and PoE one month later (following completion of summative assessments.) The six days can either be done successively, or over a six week period.
The course content is taken from the Further Education and Training Certificate: Generic Management - ID 57712 and comprises the following unit standards:
Apply leadership concepts in a work context (US 242824, Credits 12)
The purpose of this programme is to equip learners with the necessary knowledge, skills and attitudes to achieve personal effectiveness in business, work as a project team member and display cultural awareness in dealing with customers and colleagues.
* Achieve personal effectiveness in a business environment
- Group bookings - could also be presented at your Workplace.....