The South African Social Security Agency (Sassa) provides financial support to beneficiaries every month in the form of social grants
One of these grants is the R350 Social Relief of Distress (SRD) grant, which is provided to South Africans who are unemployed and do not receive any form of income.
In order to qualify for this grant, all candidates must be unemployed, between the ages of 18 and 59 years old and earn less than R624 per month.
Sassa re-evaluates R350 grant applications every month to ensure the grant applicant is still in need of support.
In the case where an applicant is unsuccessful in their application, Sassa has made it possible for them to submit an appeal, and this may result in the agency changing their application outcome.
Sassa has advised all applicants to submit appeal applications for each month their grant application was rejected.
How To Submit A SRD Grant Appeal
Follow these steps to submit a SRD grant appeal:
- Visit The ITSAA Website
- Enter Your Identification Number
- Enter The Cell Phone Number You Used During The Application Process
- Click Send “Pin”
- Once you receive the pin, you will be required to insert it and click “Submit”
- Select the month that you are appealing for
- Secret the drop-down arrow to choose the reason for your appeal application from the options provided
- Click “Submit” to complete the appeal application process
How SRD Appeals Work
It is important to note that these appeal applications are no longer submitted directly to Sassa. Initially, Sassa handled the appeal applications when the grant was first introduced, but they no longer process appeals.
Instead, unsuccessful R350 grant applicants must submit a R350 grant appeal application to the Independent Tribunal For Social Assistance Appeals (ITSAA).
Once individuals have submitted their appeal application, the ITSAA then uses various databases to verify information provided to verify their eligibility for the grant.
The databases are used to confirm personal information and income information as well.
Furthermore, applicants are advised that they will receive the outcome of their appeal applications between 60 to 90 days from when it was submitted. The decision made by the ITSAA are considered final.
To find out more about Sassa grants, including the R350 grant, head to our Sassa section
