The South African Social Security Agency (Sassa) has urged grant beneficiaries to be vigilant when engaging in online social media posts especially with scams that are set up to exploit vulnerable individuals.
This comes after a message circulating on social media claimed Sassa has released an application form for a new Sassa grant that amounts to R700. However, the agency has since dismissed the post noting that it was fake and that the message does not come from SASSA.
The fake post called on beneficiaries of the Social Relief of Distress (SRD) Grant to apply by clicking on a link to register for the grant.
It is important to note that although the SRD has been extended a few times, it has maintained its value of R350 and there no announcements of the grant receiving an increase.
Avoid falling victim to scams
In the past there has been several instances where fake Sassa scams and news have circulated on social media.
As a result, Sassa called on South Africans to be careful of fake news alerts, especially if it is received via social media and through the agency’s official channels.
When in doubt, please go to your nearest Sassa office or call our customer care number. Direct people to our page for more information. Do not share your personal information with anyone.
They also warned the public against following or joining social media accounts using the agency’s logo and information as their own.
Tips for Spotting Fake Posts
To avoid falling victim to fake news scams, beneficiaries should remain vigilant and look for these red flags:
- Source Verification: Always verify the source of the post. Government agencies and legitimate organizations have official websites where they announce social grants and initiatives.
- Grammar and Spelling: Many fake posts contain grammatical errors and spelling mistakes. Official communications are typically proofread and well-written.
- Check URLs: Hover over the links provided in the post without clicking on them. Check if the URL matches the official website of the organization or agency.
- Contact Official Channels: If you come across a post claiming to offer a social grant, reach out to official government agencies or relevant organizations through their official communication channels to verify its authenticity.
- Avoid Clicking on Links: Exercise caution when clicking on links from unknown sources. It's safer to access official websites directly through your browser.
Need To Contact Sassa?
Should Individuals be suspicious of any fraudulent behaviour they are encouraged to contact Sassa directly.
The Sassa toll-free number (080060 10 11) and dedicated email address for grant enquiries ([email protected]) are available for assistance and support.
The SASSA Toll-Free Number
The SASSA toll-free number is a dedicated helpline specifically designed to address queries and provide guidance to applicants and approved grant beneficiaries. Toll-free means that it does not cost beneficiaries any money or airtime to call SASSA for their grant queries.
The SASSA Head Office
Serious concerns may be escalated to the SASSA head office, which is the central administrative body responsible for overseeing the grant distribution process.
Sassa’s official social media channels
Sassa’s official social media channels and contact details are as follows:
To find out more about Sassa grants, including the R350 grant, head to our Sassa section.