POP Training and Consulting
POP Training and Consulting offers Virtual, Public and In-house Training, as well as Customized Training Courses
to meet your unique needs.
POP Training and Consulting has extensive experience in building excellence through people.
Inhouse / Virtual training courses offered for Change Management:
Inhouse / Virtual Training courses offered for Supervisors:
- Supervisory Skills Training
- Team Building
- Building High Performance Teams
- Problem Solving, Root Cause Analysis and Innovative Thinking
- Assertiveness, Self-awareness and Influencing Skills
- Customer Service Excellence
- Managing Workplace Conflict
- Conflict Resolution: Workplace Leadership for Win-Win Outcomes
- Time Management and Planning
- Chairing/Initiating Disciplinary Enquiries
- Employment Equity
- Emotional Intelligence
- Employee Wellness
Inhouse / Virtual Training courses offered for Managers and Leaders:
- Strategic Thinking, Scenario Planning and Change Management Training
- Transformational Leadership and Change Management Training
- Emotional Intelligence and Personal Mastery
- Effective Leadership and Management Training
- Managing Diversity
- Building High Performance Teams
- Competency-based Recruitment, Selection and Interviewing Skills
- Conflict, Stress and Change
- Conflict Resolution: Workplace Leadership for Win-Win Outcomes
- Conflict Management Training
- Chairing / Initiating Disciplinary Hearings
- Managing Discipline and Initiating Disciplinary Hearings
- Managing Discipline and Poor Work Performance
- Labour Law and Workplace Relations
- Employment Equity
- Skills Development for EE / Training Committees
Inhouse / Virtual Training courses offered for Customer Service:
- Customer Service Training for Industries (Service Excellence)
- Customer Service and Telephone Etiquette
- Customer Service and Sales
- Call Centre / Contact Center and Telephone Etiquette Training
- Customer Service Training - Management Level
Inhouse / Virtual Training courses offered for General Staff Employees:
- Assertiveness, Self-awareness and Influencing Skills
- Customer Service Excellence
- Customer Service and Telephone Etiquette
- Customer Service and Sales
- Emotional Intelligence and Personal Mastery
- Employee Wellness
- Problem Solving, Root Cause Analysis and Innovative Thinking
- Stress Management
- Time Management, Planning and Goal Setting
Inhouse / Virtual Training courses offered for Shop Stewards:
- Shop Steward's roles and responsibilities, business principles, labour law and conflict management
- Labour Law and Workplace Relations
- Conflict Resolution for Win-Win Results
- Disciplinary Hearings, Dismissals and Grievances
- Understanding the Disciplinary Process
- Employment Equity
- Skills Development for Training Committees
- Assertiveness, Self Awareness and Influencing Skills
Click here to view all our in-house, public and virtual training courses on our website
Advertisement
Short Course Articles
Looking to upskill or gain a valuable qualification? Unisa offers a wide range of short courses designed to enhance your career prospects. Registration for 2025 is now open!
Unisa has opened mid-year applications for its Short Learning Programmes (SLPs).
Applications to study short courses at Unisa in the 2025 academic year are closing soon. This presents an exciting opportunity for individuals seeking to enhance their skills, explore new fields of knowledge, and boost their career prospects.
Project management is a very dynamic, exciting, and profitable career choice. Did you know there are short curses available to gain insight into the project management field?
One of the options out there for people wanting to further their education is short courses. Let's take a look at why a short course might be right for you.
Advertisement
Advertisement
Advertisement i
Other People Were Also Interested In
Using AI in human resources (HR) is not against the law but employers must ensure that AI is deployed in a manner that is transparent, fair, accountable and subject to meaningful human oversight. Melissa Cogger explains how this should be done in practice.
South African companies are rethinking how they reward employees as economic pressure continues to squeeze both businesses and households.
Tourism is playing an increasingly important role in South Africa’s economic growth and job creation, with the sector supporting employment across accommodation, transport, food services, retail and other industries.
Where AI is used to make or inform employment decisions, such as hiring, promotion, performance assessment, or pay determinations, there is a material risk that the system will unfairly discriminate, directly or indirectly, against persons on the basis of protected grounds.
Advertisement m