POP Training and Consulting
POP Training and Consulting offers Virtual, Public and In-house Training, as well as Customized Training Courses
to meet your unique needs.
POP Training and Consulting has extensive experience in building excellence through people.
Inhouse / Virtual training courses offered for Change Management:
Inhouse / Virtual Training courses offered for Supervisors:
- Supervisory Skills Training
- Team Building
- Building High Performance Teams
- Problem Solving, Root Cause Analysis and Innovative Thinking
- Assertiveness, Self-awareness and Influencing Skills
- Customer Service Excellence
- Managing Workplace Conflict
- Conflict Resolution: Workplace Leadership for Win-Win Outcomes
- Time Management and Planning
- Chairing/Initiating Disciplinary Enquiries
- Employment Equity
- Emotional Intelligence
- Employee Wellness
Inhouse / Virtual Training courses offered for Managers and Leaders:
- Strategic Thinking, Scenario Planning and Change Management Training
- Transformational Leadership and Change Management Training
- Emotional Intelligence and Personal Mastery
- Effective Leadership and Management Training
- Managing Diversity
- Building High Performance Teams
- Competency-based Recruitment, Selection and Interviewing Skills
- Conflict, Stress and Change
- Conflict Resolution: Workplace Leadership for Win-Win Outcomes
- Conflict Management Training
- Chairing / Initiating Disciplinary Hearings
- Managing Discipline and Initiating Disciplinary Hearings
- Managing Discipline and Poor Work Performance
- Labour Law and Workplace Relations
- Employment Equity
- Skills Development for EE / Training Committees
Inhouse / Virtual Training courses offered for Customer Service:
- Customer Service Training for Industries (Service Excellence)
- Customer Service and Telephone Etiquette
- Customer Service and Sales
- Call Centre / Contact Center and Telephone Etiquette Training
- Customer Service Training - Management Level
Inhouse / Virtual Training courses offered for General Staff Employees:
- Assertiveness, Self-awareness and Influencing Skills
- Customer Service Excellence
- Customer Service and Telephone Etiquette
- Customer Service and Sales
- Emotional Intelligence and Personal Mastery
- Employee Wellness
- Problem Solving, Root Cause Analysis and Innovative Thinking
- Stress Management
- Time Management, Planning and Goal Setting
Inhouse / Virtual Training courses offered for Shop Stewards:
- Shop Steward's roles and responsibilities, business principles, labour law and conflict management
- Labour Law and Workplace Relations
- Conflict Resolution for Win-Win Results
- Disciplinary Hearings, Dismissals and Grievances
- Understanding the Disciplinary Process
- Employment Equity
- Skills Development for Training Committees
- Assertiveness, Self Awareness and Influencing Skills
Click here to view all our in-house, public and virtual training courses on our website
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Short Course Articles
Unisa has opened mid-year applications for its Short Learning Programmes (SLPs).
Unisa has officially opened applications for its 2025 short courses. Unisa offers a wide array of short courses covering various disciplines, providing learners with the flexibility to study at their own pace and from any location.
Short courses can be taken at various institutions, but there is no set definition of how long a short course is. Short courses are designed to be more intensive than a regular degree, and can last anywhere from one month to two years.
Attending short courses is not as time-consuming as being a full-time student. You can now apply for short courses at Unisa.
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