POP Training and Consulting
POP Training and Consulting offers Virtual, Public and In-house Training, as well as Customized Training Courses
to meet your unique needs.
POP Training and Consulting has extensive experience in building excellence through people.
Inhouse / Virtual training courses offered for Change Management:
Inhouse / Virtual Training courses offered for Supervisors:
- Supervisory Skills Training
- Team Building
- Building High Performance Teams
- Problem Solving, Root Cause Analysis and Innovative Thinking
- Assertiveness, Self-awareness and Influencing Skills
- Customer Service Excellence
- Managing Workplace Conflict
- Conflict Resolution: Workplace Leadership for Win-Win Outcomes
- Time Management and Planning
- Chairing/Initiating Disciplinary Enquiries
- Employment Equity
- Emotional Intelligence
- Employee Wellness
Inhouse / Virtual Training courses offered for Managers and Leaders:
- Strategic Thinking, Scenario Planning and Change Management Training
- Transformational Leadership and Change Management Training
- Emotional Intelligence and Personal Mastery
- Effective Leadership and Management Training
- Managing Diversity
- Building High Performance Teams
- Competency-based Recruitment, Selection and Interviewing Skills
- Conflict, Stress and Change
- Conflict Resolution: Workplace Leadership for Win-Win Outcomes
- Conflict Management Training
- Chairing / Initiating Disciplinary Hearings
- Managing Discipline and Initiating Disciplinary Hearings
- Managing Discipline and Poor Work Performance
- Labour Law and Workplace Relations
- Employment Equity
- Skills Development for EE / Training Committees
Inhouse / Virtual Training courses offered for Customer Service:
- Customer Service Training for Industries (Service Excellence)
- Customer Service and Telephone Etiquette
- Customer Service and Sales
- Call Centre / Contact Center and Telephone Etiquette Training
- Customer Service Training - Management Level
Inhouse / Virtual Training courses offered for General Staff Employees:
- Assertiveness, Self-awareness and Influencing Skills
- Customer Service Excellence
- Customer Service and Telephone Etiquette
- Customer Service and Sales
- Emotional Intelligence and Personal Mastery
- Employee Wellness
- Problem Solving, Root Cause Analysis and Innovative Thinking
- Stress Management
- Time Management, Planning and Goal Setting
Inhouse / Virtual Training courses offered for Shop Stewards:
- Shop Steward's roles and responsibilities, business principles, labour law and conflict management
- Labour Law and Workplace Relations
- Conflict Resolution for Win-Win Results
- Disciplinary Hearings, Dismissals and Grievances
- Understanding the Disciplinary Process
- Employment Equity
- Skills Development for Training Committees
- Assertiveness, Self Awareness and Influencing Skills
Click here to view all our in-house, public and virtual training courses on our website
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Short Course Articles
Project management is a very dynamic, exciting, and profitable career choice. Did you know there are short curses available to gain insight into the project management field?
The University of South Africa’s (Unisa) short courses are curated to update or enhance a student's skills and knowledge in a specific field of study. Students interested in registering for the 2023 academic year are encouraged to do so to avoid missing the looming deadline.
Want to boost your skills and gain in-demand knowledge? Unisa has officially announced when applications for its 2025 short courses will open.
For many decades, global organisations such as the World Economic Forum (WEF) and the United Nations (UN) have espoused the many advantages of lifelong learning for individuals, businesses and institutions.
One of the options out there for people wanting to further their education is short courses. Let's take a look at why a short course might be right for you.
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