POP Training and Consulting
POP Training and Consulting offers Virtual, Public and In-house Training, as well as Customized Training Courses
to meet your unique needs.
POP Training and Consulting has extensive experience in building excellence through people.
Inhouse / Virtual training courses offered for Change Management:
Inhouse / Virtual Training courses offered for Supervisors:
- Supervisory Skills Training
- Team Building
- Building High Performance Teams
- Problem Solving, Root Cause Analysis and Innovative Thinking
- Assertiveness, Self-awareness and Influencing Skills
- Customer Service Excellence
- Managing Workplace Conflict
- Conflict Resolution: Workplace Leadership for Win-Win Outcomes
- Time Management and Planning
- Chairing/Initiating Disciplinary Enquiries
- Employment Equity
- Emotional Intelligence
- Employee Wellness
Inhouse / Virtual Training courses offered for Managers and Leaders:
- Strategic Thinking, Scenario Planning and Change Management Training
- Transformational Leadership and Change Management Training
- Emotional Intelligence and Personal Mastery
- Effective Leadership and Management Training
- Managing Diversity
- Building High Performance Teams
- Competency-based Recruitment, Selection and Interviewing Skills
- Conflict, Stress and Change
- Conflict Resolution: Workplace Leadership for Win-Win Outcomes
- Conflict Management Training
- Chairing / Initiating Disciplinary Hearings
- Managing Discipline and Initiating Disciplinary Hearings
- Managing Discipline and Poor Work Performance
- Labour Law and Workplace Relations
- Employment Equity
- Skills Development for EE / Training Committees
Inhouse / Virtual Training courses offered for Customer Service:
- Customer Service Training for Industries (Service Excellence)
- Customer Service and Telephone Etiquette
- Customer Service and Sales
- Call Centre / Contact Center and Telephone Etiquette Training
- Customer Service Training - Management Level
Inhouse / Virtual Training courses offered for General Staff Employees:
- Assertiveness, Self-awareness and Influencing Skills
- Customer Service Excellence
- Customer Service and Telephone Etiquette
- Customer Service and Sales
- Emotional Intelligence and Personal Mastery
- Employee Wellness
- Problem Solving, Root Cause Analysis and Innovative Thinking
- Stress Management
- Time Management, Planning and Goal Setting
Inhouse / Virtual Training courses offered for Shop Stewards:
- Shop Steward's roles and responsibilities, business principles, labour law and conflict management
- Labour Law and Workplace Relations
- Conflict Resolution for Win-Win Results
- Disciplinary Hearings, Dismissals and Grievances
- Understanding the Disciplinary Process
- Employment Equity
- Skills Development for Training Committees
- Assertiveness, Self Awareness and Influencing Skills
Click here to view all our in-house, public and virtual training courses on our website
Advertisement
Short Course Articles
This course is designed to help you head up a work unit or assist with supervising the work completed by individuals and teams. This Supervision short course will show you how to transition into a supervisory role.
Short courses are becoming more and more popular as a way of upskilling yourself. But is a short course a qualification? Let's find out.
For many decades, global organisations such as the World Economic Forum (WEF) and the United Nations (UN) have espoused the many advantages of lifelong learning for individuals, businesses and institutions.
It is imperative for job seekers to invest in their career as well as their employment future, especially in today’s competitive job market.
One of the options out there for people wanting to further their education is short courses. Let's take a look at why a short course might be right for you.
Advertisement
Advertisement
Advertisement i
Other People Were Also Interested In
The Sassa Gold Card deadline is approaching and beneficiaries are being urged to switch to Postbank Black Cards to avoid disruptions to their grant payments.
Spaza shop owners looking to grow their businesses can apply for support through the Spaza Shop Support Fund. The programme seeks to help township and rural enterprises improve their operations, increase their competitiveness, create jobs and contribute to local economic development.
"EPWP participants play an important role in supporting a range of municipal programmes, including community safety, public health, water and sanitation services," according to eThekwini Municipality who are strongly promoting the programme.
Following a number of senior staff resignations, and allegations of governance failings, the Media and ICT Seta, MICT, is to be investigated by the National Skills Authority.
Advertisement m