Staff Training

Staff Training is a SETA Accredited soft skills training provider with more than 60 short courses on offer, including:

Customer Care (with or without Assessments), Business Writing, Communication Excellence, Management Skills Training (supervisory,junior and middle), Assertiveness Skills, Interviewing Skills, Telesales, Minute Taking, Presentation Skills, Business Writing Skills (e-mail specific), Frontline Reception Training (junior and advanced), Retail Assistant's Training, Stress and Time Management, Office Management, Women @ Work.

Staff Training workshops are both motivational and informative.

Excellence is doing ordinary things, extraordinarily well!

Attachment	Size
Calendar - Cape Town - 2019.pdf	288.8 KB
Calendar - Johannesburg - 2019.pdf	291.23 KB
Calendar - Durban - 2019.pdf	290.99 KB
Calendar - Polokwane - 2019.pdf	291.8 KB
Calendar - Port Elizabeth - 2019.pdf	294.74 KB

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All Our Courses

The Courses we Offer:

3 Day Leadership +

AIDS Awareness

Assertiveness Training

Basic Project Management

Business Etiquette

Business Etiquette and Diversity

Business Writing Skills

Coaching and Mentoring

Coaching Skills for Supervisors

Collaboration as a Management Tool

Communication Excellence

Conflict Prevention and Resolution

Critical Thinking and Problem Solving

Customer Care for Delivery Staff

Customer Care Training

Pages

Our Articles

Our Articles:

Sexual Harassment: Have you done all you can to stop it?

In March 2019 the lack of sexual harassment policies in some of South Africa’s political organisations made the headlines.

Empowering youth through learnerships

Skills development in South Africa is an ever evolving environment. At times very frustrating, but so rewarding!

Job sharing is an uncommon practice

One of the challenges we face from an HR perspective is how to empower women in the workplace.

Can you really afford not to use a qualified Skills Development Facilitator?

30 April is around the corner and everyone is rushing to finish their workplace skills plans and annual training reports. Very few SETAs require that a qualified Skills Development Facilitator submits this – which leaves it opens to just about

Competent receptionists in high demand

The duties of a receptionist seem to be a never-ending list, which is constantly being added onto.

Scrolling through job sites, you will often see advertisements similar to this one.

How to get the most out of training

John has just returned to the office from a two-day training course and he’s itching to start putting into practice some of the new skills he’s learnt.

Think twice before you post on social media

The competitive Recruiter and An Introduction to Recruitment are two of the more than 60 soft-skills workshops which we facilitate.

5 Things to do while the rand see-saws

With analysts predicting a volatile rand in the month of May, it is likely that South African business is going to be sorely challenged to make targets and achieve their main objectives for the balance of 2017.

A case study on customer care training

A regular client of ours in the FMCG industry contacted us to chat about a potential workshop.

The best way for HR to approach skills training

We’ve seen it again and again. The HR departments that get the best results from their skills training always do nearly all of the following: