Palomino Training Solutions

With over 50 softskills workshops to choose from, we are able to help you achieve most of the outcomes that you desire in the workplace.

Our workshops range from Telephone Etiquette and Customer Service; to Anger Management and Conflict Resolution; to Supervising Training and HR for the Non-HR Manager.

They are specially designed for maximum interaction.

Learners leave the workshops feeling inspired and motivated, equipped with a wealth of knowledge and hands-on tools that they are able to use and implement.

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All Our Courses

The Courses we Offer:

Anger Management Training

Assertiveness Skills Training

Business Development Workshop

Business Writing Skills

Coaching and Motivation Training

Communication Training

Conflict: Dealing with Difficult People

Conflict: Getting along at Work

Creative Thinking and Innovation

Critical Thinking

Customer Service Training

Delegation & Motivation Training

Emotional Intelligence

Influence & Persuasion

Minute-Taking Skills

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Our Articles

Our Articles:

Setting rituals to simplify your life

Do you ever feel that your world is out-of-control and that you have lost all focus?

What needs to be recorded when minute-taking?

Do you ever doubt your skills as a minute-taker and wonder what you should or should not be noting?

Managing change in organisations

Why do so many employees struggle to adapt to changes within an organisation?

The real cost of employee turnover

Do you have any idea what it costs to hire a new employee?

Workplace Conflict: The good, the bad and the ugly

The term 'conflict' has a negative connotation, but it can be used to develop healthy relationships.

Conflict is bound to arise in the workplace due to different perspectives says Rachel Johnson, owner of Palomino Training Solutions.

Focusing on moments of truth in customer service

In this ever changing and dynamic business environment, customer service has never been as important. Every individual’s needs are important. Each customer wants to be treated like they are your only customer.

The advantages of online learning

Will I be able to adapt to an e-learning system? Does online leaning provide the same value as traditional courses? If you have ever asked these questions now is the time to find the answers.

Does e-learning provide the same value as traditional courses?

Will I be able to adapt to an elearning system? Does online learning provide the same value as traditional courses? If you have ever asked these questions now is the time to find the answers.